• Payment •
Payment is due upon receipt of invoice unless otherwise agreed upon in writing. Orders will not ship or begin production until payment has been received in full.
• Custom & Handmade Items •
All pieces that are handmade may contain slight variations, natural inclusions, or unique characteristics that add to the individuality of the item. Custom orders are final sale and cannot be canceled once production has begun.
• Sizing •
Customers are responsible for providing accurate sizes. I am not responsible for resizing costs resulting from incorrect sizing provided.
All pieces that are handmade may contain slight variations, natural inclusions, or unique characteristics that add to the individuality of the item. Custom orders are final sale and cannot be canceled once production has begun.
• Sizing •
Customers are responsible for providing accurate sizes. I am not responsible for resizing costs resulting from incorrect sizing provided.
• Repairs •
Repairs due to craftsmanship issues within a reasonable timeframe may be offered at no charge. Damage caused by improper care, accidents, resizing attempts, water exposure, or normal wear may incur a repair fee.
Repairs due to craftsmanship issues within a reasonable timeframe may be offered at no charge. Damage caused by improper care, accidents, resizing attempts, water exposure, or normal wear may incur a repair fee.
• Jewelry Care •
Proper care is the responsibility of the customer. Jewelry should be removed before swimming, bathing, exercising, or using chemicals and cleaning products. Tarnishing and natural wear over time are normal.
Proper care is the responsibility of the customer. Jewelry should be removed before swimming, bathing, exercising, or using chemicals and cleaning products. Tarnishing and natural wear over time are normal.
• Natural Materials Disclaimer •
Gemstones, shells, and other natural materials may vary slightly in color, pattern, and shape from photos shown online.
Gemstones, shells, and other natural materials may vary slightly in color, pattern, and shape from photos shown online.
• Deposits •
Custom orders require a non-refundable deposit. Deposits secure materials, design time, and labor costs.
Custom orders require a non-refundable deposit. Deposits secure materials, design time, and labor costs.
• Processing Time •
Ready-to-ship items will be mailed within the stated processing timeframe. Custom pieces and resized items will require additional time. Estimated completion dates are not guaranteed.
Ready-to-ship items will be mailed within the stated processing timeframe. Custom pieces and resized items will require additional time. Estimated completion dates are not guaranteed.
• Shipping •
The customer is responsible for providing the correct shipping address. I am not responsible for delays caused by carriers, weather, or incorrect shipping information. Once a package has been marked as delivered by the carrier, responsibility transfers to the customer.
The customer is responsible for providing the correct shipping address. I am not responsible for delays caused by carriers, weather, or incorrect shipping information. Once a package has been marked as delivered by the carrier, responsibility transfers to the customer.
• Returns & Exchanges •
Due to the handmade and hygienic nature of jewelry, all sales are final unless an item arrives damaged or incorrect. Requests regarding damaged items must be made within 5 days of delivery and include clear photos.
Copyright & Design Ownership
All designs, photos, and product images remain the intellectual property of the business and may not be copied or reproduced without permission.
All designs, photos, and product images remain the intellectual property of the business and may not be copied or reproduced without permission.